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About Us

Quality is number one

Liberty Laser Solutions is one of the top USA toner re-manufacturing companies today. We operate under an environment of stringent quality control systems to ensure the highest possible level of customer satisfaction and overall product quality.


★ Research & Developement
★ Quality Assurance
★ Manufacturing Process

 
 

American

Meet the team

Mindy Smith
President
Shelly Eastman
Chief Financial Officer
Dan Lowery
National Sales Manager
Madi Smith
National Sales Representative
Harrison Maguire
National Sales Representative
Jacob Smith
National Sales Representative
Amanda Noble
Accounts Receivable
Heather
Schladenhauffen

Head of Order Processing
Vicki Alonzo
Customer Care Representative
Dawn Sallis
Customer Care Representative
Chapin Ziel
Shipping Manager
Ernie Ferguson
Research and Development
Chris Link
Production Manager

who we are

Our Values

Each employee undergoes 90 days of extensive training with our top techs before moving into a regular production cell.

Single Cell Manufacturing

Liberty’s Manufacturing Process combines Midwestern values, old school craftsmanship and new world technology.

We believe that strong quality performance requires accountability and our Single Cell Manufacturing Process ensures accountability throughout the life-cycle of each cartridge. Our Technicians are divided into cells or work groups of 1 to 5 employees. Each, individual technician is responsible for the building of each cartridge from the break down process to the re-manufacture and post test. Each cartridge is bar coded at the end of this process. This gives each cartridge a DNA and allows us to track and monitor our quality processes and modify them to continually improve our systems.

Training includes seminars, lectures, and hands on experience. The importance of quality is stressed repeatedly. All builders, even our most veteran techs participate in Friday afternoon training and refresher course sessions.

Quality Assurance

We operate under an environment of stringent quality control systems and procedure to ensure the highest possible level of customer satisfaction. All steps in the manufacturing process are scrutinized. From the virgin cores and manufacturing components coming in, to the final cartridge being shipped out of our facility all are subject to a visual inspection, pre-testing, post testing and then bar coding. With these procedures and coding in place everything can be tracked.

This creates accountability throughout the entire production process. The need for higher quality and more stringent guidelines within our industry, has led us not only to manufacture to OEM specifications, but also to become STMC Certified and use the ASTM test methods. For quality assurance we test daily, from our own shelves. We run cartridges through complete cycles.We post test 100% of our cartridges before they are packaged. We will continue to focus on producing quality, and never sacrifice quality for price.

We can trace every cartridge from the vendor we purchased each component from, to the cell that created it.
We can trace every cartridge from the vendor we purchased each component from, to the cell that created it.

Quality Assurance

We operate under an environment of stringent quality control systems and procedure to ensure the highest possible level of customer satisfaction. All steps in the manufacturing process are scrutinized. From the virgin cores and manufacturing components coming in, to the final cartridge being shipped out of our facility all are subject to a visual inspection, pre-testing, post testing and then bar coding. With these procedures and coding in place everything can be tracked.

This creates accountability throughout the entire production process. The need for higher quality and more stringent guidelines within our industry, has led us not only to manufacture to OEM specifications, but also to become STMC Certified and use the ASTM test methods. For quality assurance we test daily, from our own shelves. We run cartridges through complete cycles.We post test 100% of our cartridges before they are packaged. We will continue to focus on producing quality, and never sacrifice quality for price.

When you call Liberty Laser Solutions, you will always be greeted with a live voice who will assist you with your needs.

Customer Service

Liberty Laser Solutions most powerful resource is our people. Ask any of our partners and suppliers. There’s a reason for that. Hard work, quality, service and accountability is our business.

Our experienced Customer Service, Sales and Technical Service Teams work hard for our partners, and are skilled in developing custom strategies to maximize sales success for our partners. Our partners have dedicated account representatives to manage their needs.

Our Partners have relied on our Quality, Service and Accountability for more than 20 years. Our dedicated staff, experienced builders, our pride in being 100 percent USA made and the ability for us to instantly expand production for future growth makes Liberty Laser Solutions the right choice for your future needs.

Research & Development

Our Research and Development team is second to none.

From our in-house research and development laboratory to our production cells, our highly trained lab techs and builders focus on crafting the best toner products in the industry. Liberty is a leader in new product development, staying ahead of the curve on new products in the industry.

We have built strong relationships with our Vendors. Quality begins with the components that are selected for each cartridge. We research and test every available drum and toner combination for yield, print density, and overall consistency, before rolling out any new products. Our decision of which component combination to release to market is truly based on our own test results. Our target is to meet or exceed the OEM cartridges. We may not always be the first to market, but you can rest assured only quality products leave our facility.

Liberty is a leader in new product development, staying ahead of the curve on new products in the industry.
Liberty is a leader in new product development, staying ahead of the curve on new products in the industry.

Research & Development

Our Research and Development team is second to none.

From our in-house research and development laboratory to our production cells, our highly trained lab techs and builders focus on crafting the best toner products in the industry. Liberty is a leader in new product development, staying ahead of the curve on new products in the industry.

We have built strong relationships with our Vendors. Quality begins with the components that are selected for each cartridge. We research and test every available drum and toner combination for yield, print density, and overall consistency, before rolling out any new products. Our decision of which component combination to release to market is truly based on our own test results. Our target is to meet or exceed the OEM cartridges. We may not always be the first to market, but you can rest assured only quality products leave our facility.

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20+ Years in the Imaging Industry
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100% Woman Owned & WBENC / WOSB Certified
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100% USA made & TAA Compliant product line
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Extensive Product Offering Backed with a 100% Warranty
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National Sales Support and Dedicated Account Teams

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